Refund Policy

At Jennifer von Walderdorff Business Consulting ("Company," "we," "us," or "our"), we strive to ensure client satisfaction. Our refund policy is designed to reflect the bespoke nature of our consulting services.

1. Case-by-Case Basis
Refunds are handled on a discretionary, case-by-case basis. Each client’s situation and the specifics of the services provided will be carefully reviewed before a refund decision is made.
 
2. Non-Refundable Services
Please note that certain services, such as consultations, completed deliverables, or customized work, may not be eligible for a refund.
 
3. Requesting a Refund
To request a refund, please contact us within 7 days of the service date or deliverable receipt at:
Email: info@jenniferwalderdorff.com
Provide a detailed explanation of your concern, and we will review your request promptly.
 
4. Refund Determination
Refund eligibility is determined based on the following factors:

• Nature of the service provided.

• Completion status of the project or deliverables.

• Compliance with the terms of the signed agreement (if applicable).

 
5. Contact Information
For questions or assistance regarding this refund policy, please reach out to us at:
Email: info@jenniferwalderdorff.com
 
By engaging our services, you acknowledge that you have read, understood, and agree to this refund policy.